Return & Refund Policy

The price you're quoted online is locked at the time of booking based on the information you provide. This price will not be lowered unless the physical inspection reveals undisclosed damage or a mismatch with the details you submitted.

If the final inspection price differs from your online quote, our pickup partner will inform you of the revised price before completing the sale. You are never obligated to sell — you may decline at any point before payment is made, and your device will be returned to you with no charge.

If you decline the final offer, the pickup partner will leave your device with you immediately. No shipping or return process is needed since the device never leaves your possession until a sale is confirmed and paid for.

Since Cashfes does not charge any upfront fee to book a pickup, there is nothing to refund if you cancel or reschedule before the pickup takes place. If a payment error occurs after a sale is completed, contact support and we'll resolve it within 3-5 business days.

Once payment has been made and the device has been collected, the sale is final. Cashfes reserves the right to withhold payment or report to authorities if a device is found to be stolen, counterfeit, or misrepresented during the sale process.

If you have a dispute about a completed sale or payment, contact support@cashfes.com with your order details and our team will investigate within 48 hours.